MILWAUKEE – Quest CE, premier provider of compliance training and tracking technology solutions, today announced the addition of a new Firm Element course, which delivers information on how to cultivate a diverse and inclusive culture in the workplace, to its e-learning catalog.

The lifeblood of every organization is its employees. Diverse teams, all with their own unique skill sets and capabilities, can come together to share their experience and create something greater than the sum of their parts. In the course, “Working Towards Diversity and Inclusion in the Workplace,” participants will gain a better understanding of diversity and inclusion concepts including unconscious bias, cultural competency, and microaggressions. This course will also highlight skills and strategies to improve your cross-cultural communication.

Course Topics Include:

  • Defining Diversity Vs. Inclusion
  • What is Equity?
  • Unconscious Bias Defined
  • Acknowledging Unconscious Bias
  • Overcoming Unconscious Bias
  • Types of Unconscious Bias
  • Micro-Behaviors
  • How Micro-Behaviors Impact Inclusion
  • Microaggressions
  • Intent Vs. Impact
  • Cross-Cultural Communication
  • Cultural Competency
  • Federal Anti-Discrimination Laws
  • Defining Harassment and Discrimination
  • How to Address Harassment in the Workplace

For questions regarding this or other Firm Element courses, please contact a Quest CE Sales Executive at 877-593-3366 or e-mail To view Quest CE’s Firm Element course catalog, click here.


About Quest CE

For over thirty years, Quest CE has been the premier provider of compliance training and tracking solutions to the financial services industry. In addition to offering on-demand insurance and designation continuing education, Quest CE provides a complete spectrum of proprietary technology solutions for managing compliance risk exposures.

Serving more than 1,000 leading insurance carriers, broker-dealers, banks, and other financial institutions, Quest CE is committed to providing advanced custom solutions at cost effective rates, while providing a level of service that greatly surpasses that of our competitors. Quest CE is the single source solution for organizations’ training and compliance needs. For more information on Quest CE, visit