Quest CE Hires Sammie Ice as Support Specialist

MILWAUKEE –September 28, 2017 – Quest CE, premier provider of compliance training and tracking technology solutions, is excited to welcome Sammie Ice to the position of Online Services Specialist. Ice comes into this position with several years of customer service experience.

In her new role, Ice will provide online and phone support to users navigating Quest CE’s compliance management system, Renaissance. Additionally, Ice will be responsible for processing continuing education credits with the appropriate State Departments of Insurance (DOI) and Designation Boards.

Prior to Quest CE, Ice was a Candidate Coordinator at Manpower Group, a staffing agency located in Milwaukee, WI. In this position, Ice was responsible for onboarding new hires and leading them in their required compliance training. Previously, Ice worked as a Claims Adjuster for American Family Insurance where her responsibilities included conducting thorough investigations and assisting and following up with policy holders about their insurance claims. Ice is currently taking courses at Milwaukee Area Technical College where she is perusing her degree in Business Administration.

“We’re excited to welcome Sammie to the customer services team,” said Natalie Bird, Quest CE’s Manager of Content and Online Services. “She brings with her several years of customer service experience and an unmatched enthusiasm for her new role, making her a perfect addition to our fast-paced team.”

Outside of work, Sammie likes to stay active by biking and attending yoga and Zumba classes. Sammie also loves to spend time with her two-year old son. Quest CE believes that Sammie’s go-getter attitude combined with her experience in customer service makes her the perfect fit for this position.


About Quest CE

For over thirty years, Quest CE has been the premier provider of compliance training and tracking solutions to the financial services industry. In addition to offering on-demand insurance and designation continuing education, Quest CE provides a complete spectrum of proprietary technology solutions for managing compliance risk exposures.

Serving more than 1,000 leading insurance carriers, broker-dealers, banks, and other financial institutions, Quest CE is committed to providing advanced custom solutions at cost effective rates, while providing a level of service that greatly surpasses that of our competitors. Quest CE is the single source solution for organizations’ training and compliance needs.

For more information on Quest CE, visit