MILWAUKEE, WI – Quest CE, trusted provider of compliance training and tracking technology solutions, announced today the addition of its new course, “On the Record: Off-Channel Communication Guide,” to its Firm Element e-learning catalog.
Off-channel communication poses significant regulatory risks for financial professionals, and this course provides clear, practical guidance to help maintain compliance across all business messaging platforms. Participants will explore real-world scenarios and learn effective redirection strategies to prevent recordkeeping violations that could impact their firm’s reputation and regulatory standing. By completing this training, professionals will be equipped with essential tools to navigate communication compliance requirements while protecting client relationships and their careers.
This course focuses on three core topics: 1) Redirecting a Client in Real Life, 2) Reputational Damage and Career Risk, and 3) Common Off-Channel Slip-Ups
Course Topics Include:
- LinkedIn Do’s & Don’ts
- Gray Area Moments
- Documenting Off-Channel Attempts
For questions regarding this or other Firm Element courses, please contact us here. To view Quest CE’s Firm Element course catalog, click here.
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About Quest CE
For over thirty-five years, Quest CE has been a trusted provider of compliance training and tracking solutions to the financial services industry. In partnering with more than 2,400 leading insurance carriers, broker-dealers, registered investment advisors, and other financial institutions, Quest CE offers a full suite of proprietary technology solutions while delivering an unmatched level of customer service.
Through the delivery of advanced custom solutions, Quest CE honors its mission to empower financial institutions with easy-to-use technology that simplifies their compliance and continuing education programs. For more information on Quest CE, visit www.questce.com
