Quest CE Hires Sarah Riffi as Support Specialist

MILWAUKEE –March 8, 2017 – Quest CE, premier provider of compliance training and tracking technology solutions, is excited to welcome Sarah Riffi to the position of Customer Service Support Specialist.

In her new role, Riffi will provide online and phone support to users navigating Quest CE’s compliance management system, Renaissance. Additionally, Riffi will be responsible for processing continuing education credits with the appropriate State Departments of Insurance (DOI) and Designation Boards.

Previously, Riffi worked as a Partner Support Specialist for the independent insurance solutions company, Zywave. Here, Riffi was responsible for troubleshooting the company’s 14-product SaaS suite. Prior to Zywave, Riffi gained experience throughout various departments including sales, business development and marketing while working at Gordie Boucher Ford of Kenosha. In 2014, Riffi graduated from the University of Wisconsin-Milwaukee with a bachelor’s degree in Global Studies-Communications.

“I’m happy to have Sarah onboard, said Natalie Bird, Quest CE’s Manager of Customer Services and Content, “her strong understanding of reaching and exceeding customer service standards makes her a valuable addition to the support team.”

Outside of the office, Sarah is very active in her church and she enjoys attending services and group sessions throughout the week. When she has some time at home, Sarah enjoys whipping up desserts and trying out new baking recipes. Quest CE believes that Sarah’s lively personality and strong work ethic will make her a great addition to the team.


About Quest CE

For over thirty years, Quest CE has been the premier provider of compliance training and tracking solutions to the financial services industry. In addition to offering on-demand insurance and designation continuing education, Quest CE provides a complete spectrum of proprietary technology solutions for managing compliance risk exposures.

Serving more than 1,000 leading insurance carriers, broker-dealers, banks, and other financial institutions, Quest CE is committed to providing advanced custom solutions at cost effective rates, while providing a level of service that greatly surpasses that of our competitors. Quest CE is the single source solution for organizations’ training and compliance needs.

For more information on Quest CE, visit