Quest CE Introduces Internal Training and Exam Tracking

MILWAUKEE – March 6, 2014 – Quest CE, premier provider of insurance continuing education and FINRA Firm Element training, today announced the expansion of its compliance training solution to include internal policy training and detailed exam tracking. In response to client feedback, these product enhancements were created to provide users with a more flexible training, policy and procedure management platform and introduce more accountability into the course examination and attestation process.

Program administrators now have the ability to create, assign, and manage their firm’s Internal Training documents through Quest CE’s learning management system, Renaissance. In addition to their firm’s Firm Element and Anti-Money Laundering Training, program users can centrally host their HR, department and product-specific training, as well as digital attestations for affirmation of read internal policies and procedures. By hosting all training types in one location, firms can consolidate costs, expand reporting options, and enable administrators to fill compliance gaps appropriately, while representatives benefit from seamless login and centralized training access.

In addition to streamlining front-office management for broker-dealers, Quest CE also implemented Exam Tracking, an administrative program feature that collects, archives, and tracks representative exam data. This automated system functionality was designed to assist compliance officers in verifying that firm representatives are comprehending and interacting with their assigned training. In addition to tracking a representative’s correct and incorrect exam responses, program administrators can monitor exam attempts, score history, time spent on each course page, and the exam completion status.

“Using the new exam tracking feature, firms can not only establish what exam topics/questions their representatives are struggling with, they can also monitor page interactions to ensure employees are truly engaging with course content and not simply clicking through pages,” said Senior Sales Executive Whitney Hagstrom. “This functionality is extremely beneficial because it allows compliance officers to track training trends and confirm to FINRA that their representatives have a well-versed understating of firm products and procedures.”

To learn more about Quest CE’s compliance training service options, or to view a demonstration of the platform’s most recent product enhancements, please click here or email info@questce.com.

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About Quest CE

For over twenty-five years, Quest CE has been the premier provider of Compliance Education to the financial services industry. In addition to offering Providership Administration and insurance continuing education (CE) for professionals holding insurance licenses and professional designations like the CFP, CPA, CLE, CIMA and CLU/ChFC designations, Quest CE also provides a complete spectrum of FINRA compliance training solutions including annually required Firm Element Training for registered representatives, on-demand Annual Compliance Meetings, Annual Compliance Questionnaires, Needs Analysis Surveys, Outside Business Activity Tracking, Gifts and Entertainment Tracking and Political Contributions Tracking.

Serving more than 650 leading insurance carriers, broker-dealers, banks, and other financial institutions, Quest CE is committed to providing advanced custom solutions at cost effective rates, while providing a level of service that greatly surpasses their competitors. Quest CE is the single source solution for organizations seeking training and compliance needs.