A message to our Quest CE clients about COVID-19.
To our Quest CE Clients,
While everyone across the world continues to navigate the uncertainty of COVID-19, Quest CE is committed to supporting your business throughout the course of this pandemic and to provide continuity of service at all times. As the COVID-19 pandemic continues to escalate, please rest assured that the Quest CE team is here to support you during these unprecedented times. Our employees are available for any questions or concerns regarding your Quest CE-provided services.
What is Quest CE’s Business Continuity Plan?
Individual lines of business across Quest CE have specific plans based on the nature of impacts possible to our business operations. Quest CE is guided by national and local health agencies and the World Health Organization’s pandemic alert phases. Quest CE’s executive team is meeting continuously to assess and respond to the crisis as it evolves, to adjust how we operate, to maintain continuity, and to support clients with the specific support they need right now. We can provide our pandemic response plan if any of you should need it. Please contact your dedicated Account Executive.
Will Quest CE’s business operations and/or systems be impacted?
At the end of the day, Quest CE is a technology-enabled workforce and built to run efficiently from remote sites. Because of this readiness, we are confident that there will be little to no disruption in our ability to support our customers. Per our normal business hours, we will be available by phone, email, online meetings, video conferencing or chat Monday through Friday 8AM-5PM CST.
How can I get updates on COVID-19 from Quest CE?
Quest CE will advise you of any important service notifications via your standard account contacts and communication channels. If you have any questions or concerns regarding COVID-19, Quest CE asks that they be channeled through your existing Account Executive that you use for all routine business communications.
You may also reach out to us on our support pages or email us at firstname.lastname@example.org. As always, we value your presence and look forward to continuously supporting you in making your business successful.
Above all, stay safe and healthy.
Quest CE CEO & President
This notice was released on March 25, 2020