MILWAUKEE – March 7, 2013 – Quest CE, premier provider of insurance continuing education and FINRA firm element training, announced today that after an audit of its 2012 performance, 99% of its existing clients continued their partnership with Quest CE. In addition, over 50% of those same clients chose to expand their services through the addition of Quest CE’s compliance training solutions.
“We are extremely proud to have earned the expanded business of such an overwhelming majority of our clients,” said Quest CE Manager of Client Services, Jenel Davis. “This industry-leading client retention rate is indicative of our dedication to proving the highest levels of support to our clients nationwide.”
In addition to its superior customer service, Quest CE also attributes its expanding partnerships to the increased functionality of its learning management system, as well as the addition of its tiered annual tracking solution and content management dashboard, all of which were rolled out to clients in the 2012 training year.
“Our in-house IT department regularly seeks client feedback for new features and functionality that can be built into future upgrades, which serves as yet another example of how we have continually maintained a host of very satisfied clients over the years,” Davis added. “Obtaining new customers is only the first step in building a strong client relationship; we strongly believe we offer a point of difference by exceeding our clients’ expectations in customer care so that they become loyal advocates.”
To find out more about Quest CE’s products and services, please contact a Quest CE Sales Executive at 877-593-3366 or e-mail sales@questce.com.
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About Quest CE
For over twenty-five years, Quest CE has been the premier provider of Compliance Education to the financial services industry. In addition to offering Providership Administration and insurance continuing education (CE) for professionals holding insurance licenses and professional designations like the CFP, CPA, CLE, CIMA and CLU/ChFC designations, Quest CE also provides a complete spectrum of FINRA compliance training solutions including annually required Firm Element Training for registered representatives, on-demand Annual Compliance Meetings, Annual Compliance Questionnaires, Needs Analysis Surveys, Outside Business Activity Tracking, Gifts and Entertainment Tracking and Political Contributions Tracking.
Serving more than 535 leading insurance carriers, broker-dealers, banks, and other financial institutions, Quest CE is committed to providing advanced custom solutions at cost effective rates, while providing a level of service that greatly surpasses their competitors. Quest CE is the single source solution for organizations seeking training and compliance needs.
